Our Policy for REFUND and RETURN

Please notify us craftholicshop@mirausa.com   in advance of any returns. Delays or missings might happen without your notice. 

 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There will also be a $10 re-stocking fee.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back directly to the manufacturer.
 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Sale items
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

 
Exchanges
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at craftholicshop@mirausa.com
 
 
Shipping
To return your product, you should mail your product to:  231 West 39th Steet #1012 New York NY 10018 USA


 
You will be responsible for paying for your own shipping costs for returning your item EXCEPT for defective items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Contact to craftholicshop@mirausa.com if you have any questions. We are always happy to assist you.